Videos are sticking,


#1

Several of the latest videos are not opening, giving an error message.

Now wondering if thes glitches have already been reported?

Thanks

ChasCS


#2

Những video không phù hợp với quy định của quốc gia cụ thể sẽ không được phát bạn nhé


#3

Yes, all of that and more…


#4

I need more info to help.
which videos? what does the error message say? are you on desktop or mobile?
Our system notifies us if something isn’t working and I just checked all of the videos in the app… no problems playing them.


#5

Hi,
Sure let’s run it down…
They all give the same error. Which reads:
The media could not be loaded because the server “something”-work failed or because the format is not supported.
Part of the “work” is blocked by the 30 Ask bonus circle.

Titles affected are…Boing Drags Down The Dow As Pressure Mounts
Meet Group CEO’s Strategy?
Pepsico Plans To Empower Female Farmers With CARE Partnership
California State Senator Aims To Give Consumers The Right To Sue Big Tech
Celebrations And Calls For Reform, As The Workd Wide Web Turns 30

Thanks.

Chas C Shellian


#6

Those all appear to be Cheddar videos, which are higher quality and run through a different player. What browser are you using?


#7

Hi,
Cheddar? I’m using an iPad Air2 Cellular, not sure what player it uses, I guess the regular YouTube player obviously…

Thanks then. I will have to miss watching those ones…

Chas

Those all appear to be Cheddar videos, which are higher quality and run through a different player. What browser are you using?


#8

Cheddar is the company ( listed below each video) the player is our video player in the Permission app.
Some browsers don’t play well with the higher quality videos.
If you are using the native browser on your ipad, you can try something else like Chrome or Firefox browsers.


#9

Ok, alright, I may need to upgrade…

Old school here… with a K. :wink:

Chas