I can't save my profile

#1

#2

Tôi không thể lưu được hồ sơ các nhân mong support giúp tôi

#3

What are you trying to change? Did you select at least 2 interest categories?

#4

No, Just too long time I not go in website and now I log in and set up my proftle but system said that and issue 1002 b. yes I select more 2

#5

Please check this issue, I see many people have issue 1002b like me. thank you

#6

Log out. Clear your browser cache. Log in and try again please.

#7

I did it but still can’t save. I’m old user. I’m sign up in 2018.

#8

I will mention this to developers, but it is Saturday and I cannot reproduce your issue.
I have had others say the problem was resolved by clearing cache and making sure their 2FA time codes were synced in Google Authenticator.
It may be Monday before I have any other suggestions.

1 Like
#9

Ok. I can wait and please reply when you have any suggestions. Thanks

#10

I’m also having the same issue while saving my profile. Getting same 1002b error. Tried clearing cache but it’s still not allowing me to save my profile.

#11

I will have the developers look into this tomorrow.

#12

I have the same error (1002b)

#13

me too!! help us! 1002b

#14

If you cannot save updates to your profile, please try the following:

Log out of Permission
On the login page, click on “Forgot Password”
Follow the instructions to reset your password ( you can reset to the same one you are using now)
and log in again.
Then try profile changes.

Please let me know if this works for you

#15

I did it. but not work for me.

#16

can you post a screenshot showing me the error?

#17


like that

#18

That is after resetting your password, too?

1 Like
#19

yes.
I can send you my account to fix it?

#20

I can try. I will send you a private message.