Hello, i need help.

#1

I have a friend, he has trouble with 2fa authentication steps for logging in (something went wrong while trying to allow access) what can he do?

#2

2 FA is required. They can try clearing browser cache and try a different app. I personally use Authy.

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#3

Please show me how to understand the reason and how to fix it, because I tried changing my web browser but it doesn’t work.

#4

I need to know what error they are getting and when they are getting it.
What browser?
What 2FA application?

#5

Hi. He encountered an error when trying to use authy’s code to access, today is the day 2 he can’t come in. he uses chrome

#6

Is he trying to setup 2FA or has he already set up?
Either way, try clearing browser cache and copy & pasting code.